9 OCTOBER 2024

The One Employee You’re Ignoring

(and Why It’s Costing You)

Man at the summit with Integrity Flag

Imagine this: You’ve got an employee—let’s call her Sarah. She’s not in sales, she’s not a manager, and she doesn’t give flashy presentations at company meetings. Sarah works in the background, quietly handling administrative tasks—making sure schedules are organized, reports are filed, and that things run smoothly day in and day out. Most people don’t even notice what she does because, let’s face it, when she’s doing her job well, everything just works.

But one day, there’s a hiccup in the system—someone forgets to submit an important document, and the whole team is scrambling to meet a critical deadline. In the chaos, Sarah steps up, calmly pulling the necessary strings, making the calls, and fixing the situation without a fuss. She stays late, skips lunch, and handles it, saving the team from what could’ve been a disaster.

Now, think about what happens next.

In most workplaces, Sarah’s work goes unnoticed. Everyone breathes a sigh of relief, moves on to the next task, and forgets that Sarah is the one who saved the day. She doesn’t get the credit because she wasn’t the one on the front lines. But here’s the truth: Without Sarah, the team would’ve failed.


What if, instead of letting her work go unrecognized, you stopped everything and said, “Sarah, we see you. You just saved the team from missing a huge deadline. Without your attention to detail, we would’ve been in a tough spot. Thank you.”


You don’t need to throw her a parade, but that acknowledgment, that moment of recognition, changes everything. Suddenly, Sarah knows she’s valued. She knows that what she does matters, even if she’s not in the spotlight.

And here’s the kicker: That recognition isn’t just a morale boost—it’s a performance boost. Sarah now works with a renewed sense of purpose because she knows her work isn’t invisible. She knows the team sees her, values her, and counts on her. And the next time a crisis hits, she’ll be even more motivated to step up, because she knows her efforts are appreciated.

Here’s the lesson: Never underestimate the power of appreciation. It’s not just for the people on the front lines; it’s for every single person who makes your team successful. The people working behind the scenes, the ones whose names aren’t in the headlines, are often the ones who make or break the day.

So, the next time you notice someone quietly doing their job without asking for recognition, stop and acknowledge them. Let them know they matter. Because the truth is, your team’s success depends on them.

Yigal

P.S. If you want to talk more about how to build a culture where everyone feels valued and appreciated, let’s connect. It’s time to make sure no one goes unnoticed.

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